10 top skills in Customer Service
1
 There are certain traits in Customer Service that any representatative interacting with customers and stakeholders  should master.

Attitude, effective listening and positive language, are some of the skills that can be learned  and are key to customer satisfaction and engagement.

Without these traits, you run the risk of finding your business in a customer service ship-wreck, risking bad reputation and  losing customers as your service continues to let people down.

In this infographic I have put together the top 10 skills that will rock your customer service.

 

top-skills-in-Customer-Service

 

What is your experience? Will you add more ?

 

Spread knowledge … sharing is caring ! 🙂

 

 

Deja un comentario

Este sitio usa Akismet para reducir el spam. Aprende cómo se procesan los datos de tus comentarios.